A New way of Working with Kadence

Bringing employees back to the office was no easy task for this UK-based non-profit organization. Since the pandemic, the team has been busy figuring out the best way to move towards a hybrid working model and now tasked with the complexity bringing people back to the office safely and efficiently.

When evaluating different solutions, it was clear to us how easy it is to roll out with Kadence, and we were confident that our entire staff would be able to use the app without much hassle!
Challenges

As was true for many other companies, Covid came along, and completely uprooted the traditional way of working. Since the pandemic, the team has been busy figuring out the best way to move towards a hybrid working model and is now tasked with the complexity of bringing people back to the office safely and efficiently. As a medium-sized business with 150 employees, they were using a clunky spreadsheet and desk numbering system to manage hybrid work – it simply wasn’t working.

Results

With a growing number of staff, Kadence:

  1. Managed occupancy levels in and out of the office, thereby keeping their real estate costs low.
  2. Kept their employees safe, ensuring the office stays compliant with social distancing measures.
  3. Adapted to the new hybrid working model with ease and improved staff satisfaction.
Employee health & safety

Returning to the office has been a daunting thought for many. With the rollout of Kadence, they were able to manage workplace safety and the number of employees back in the office. Over the last three months, they have seen a steady growth in daily employee occupancy (reaching 46% occupancy end of March), indicating people are feeling more confident to return.

employee occupancy

Kadence’s flexible admin functionalities also allow them to coordinate teams coming in on certain days to even out office traffic on a weekly basis, all while still having the ability to block out certain desks to maintain social distancing.

 

Kadence hybrid software neighborhood enhancements

 

Office capacity management

Kadence has helped the team understand their office capacity and better utilize their spaces more efficiently. For example, the usage data revealed average booking capacity was reaching 26% over the last three months. But in fact, overall occupancy was just 3%, indicating spaces were being booked but not used, opening up an opportunity for space reconfiguration for more collaborative spaces.

NPO

Coupled with new features like personal Kadence and employee directory, staff will now be able to make better informed decisions on when to book a desk in the office based on when their colleagues will be there, helping boost occupancy in the coming months.

A platform that works for all staff

One key aspect they were looking for was ease of use that works for all people across the organization. When evaluating different hybrid solutions, it was clear to them how easy it is to roll out with Kadence and how to increase adaptability, giving confidence that their entire staff would be able to use the app (web or mobile) without much hassle.

To date, the user feedback has been extremely positive with very few problems. Even if any issues were encountered, the support teams have been very quick to respond and resolve any issues.

Kadence hybrid software profile setup