Sub-Processors

Sub-Processor Data Location Description
Amazon Web Services
EU
Data hosting and infrastructure platform
Work OS
USA
Automated user provisioning tool
Intercom
EU
Support ticketing and communications tool.
Microsoft
UK
AI model deployment and data processing for optional AI Chatbot
LangSmith
EU
Data collection and processing for optional AI Chatbot
Plausible
EU
Anonymized and aggregated product analytic data collection
Explo
EU
Delivers analytics and reports for insights into workplace trends and product usage
Omni
EU
Delivers analytics and reports for insights into workplace trends and product usage
Kombo
EU
Connects Kadence to your HR systems, allowing employee and absence data to sync automatically
Archilogic
EU
Adds floor plan editing capabilities to Kadence, so workplace teams can update and manage office layouts directly in the platform
DocuSign
EU
Electronic signature processing for Kadence Visitor Management

Where Personal Data originating from EEA, UK, or Switzerland is transferred to Kadence, Kadence relies on adequacy decisions for Canada and Switzerland to provide an appropriate safeguard for the transfer.

Where customer Personal Data originating from EEA, UK, or Switzerland is transferred between Kadence group companies, we have an Intragroup Data Transfer Agreement in place, which has been updated to reflect the new Standard Contractual Clauses.

The transfers of customer Personal Data to sub-processors established in third countries outside the EEA, UK, or Switzerland, or the processing of Personal Data in such third countries, is governed by the new Standard Contractual Clauses.