The sub-processors document lists providers, processing purposes, locations and transfers with a sequential contents checklist and Kadence’s SOC 2 and Cyber Essentials badges.
| Sub-Processor | Data Location | Description |
|---|---|---|
| Amazon Web Services | EU | Data hosting and infrastructure platform |
| Work OS | USA | Automated user provisioning tool |
| Intercom | EU | Support ticketing and communications tool. |
| Microsoft | UK | AI model deployment and data processing for optional AI Chatbot |
| LangSmith | EU | Data collection and processing for optional AI Chatbot |
| Plausible | EU | Anonymized and aggregated product analytic data collection |
| Explo | EU | Delivers analytics and reports for insights into workplace trends and product usage |
| Omni | EU | Delivers analytics and reports for insights into workplace trends and product usage |
| Kombo | EU | Connects Kadence to your HR systems, allowing employee and absence data to sync automatically |
| Archilogic | EU | Adds floor plan editing capabilities to Kadence, so workplace teams can update and manage office layouts directly in the platform |
| DocuSign | EU | Electronic signature processing for Kadence Visitor Management |
Where Personal Data originating from EEA, UK, or Switzerland is transferred to Kadence, Kadence relies on adequacy decisions for Canada and Switzerland to provide an appropriate safeguard for the transfer.
Where customer Personal Data originating from EEA, UK, or Switzerland is transferred between Kadence group companies, we have an Intragroup Data Transfer Agreement in place, which has been updated to reflect the new Standard Contractual Clauses.
The transfers of customer Personal Data to sub-processors established in third countries outside the EEA, UK, or Switzerland, or the processing of Personal Data in such third countries, is governed by the new Standard Contractual Clauses.