Hot desking or desk hoteling?
Whether you’re considering how to reduce real estate or have already done so, you need robust desk management software so you can do more with desks in less space.
Grabbing the best desk you see available when you walk into the office has been around for a while – it’s known as hot desking. It was not universally popular. “Each morning you get a workstation based on that old standby, first-come-first-served. If you show up at 5:30 a.m. then you’ll likely have your pick. Later than 9 a.m., then probably you’ll get what’s left even if that means working apart from your colleagues,” according to this Forbes article.
Half the employees with unassigned seats want to eliminate hot desking. They don’t want a return to the constant anxiety over “if and where” they will be able to find a suitable workspace, and now the new worry – whether the desk will be clean and safe to use. Meanwhile, 61% agree that the ability to pre-book their workspace would alleviate these concerns.
Enter desk hoteling – a solution that allows staff to pre-book the desk that matches their needs before leaving the house.
A desk booking system is an excellent solution for companies willing to give their facilities team control over which desks are sanitized and available. And, if getting employees to remember to book a space is a challenge, you can integrate the desk booking software with other workplace technology, so there is a value exchange – for example, smart wireless charging spots to trigger instant desk check-in. This way, you not only implement the chosen desk policy more effectively, but also create value for both the company and the employee. The bonus? Faster desk turnaround and more cost-efficient real estate.
How do we use desk management tools to design a workplace employees want to spend time in?
According to Prof. Bill Kerr of Harvard Business School, “We have celebrated density and packing people together, but that’s putting a lot of eggs in one basket. A lot of companies are going to be thinking about how they could make their workforce if not pandemic-proof, at least pandemic-resistant.”
Desk management is not just about cutting the square footage. It’s also about creating more agile and resilient workplaces that motivate people to spend time there. Achieving these goals will take a user-centric approach.
- Is the workplace designed to foster collaboration and productivity
- How quickly can you adapt to new ways of working and safety regulations?
As comparatively small a change as rearranged seating can boost productivity and improve organizational performance by 15%. A study into a Korean e-commerce company revealed that when employees from sales teams sat next to coworkers they hadn’t previously interacted with, the number of closed deals grew by 25%.
In today’s world, you need an integrated workplace management system (IWMS) that provides a desk booking solution, space usage and real-time occupancy data, as well as communicating with other facilities management systems. The system you choose should:
- give you agility if you suddenly need to move desks around or increase the distance between coworkers due to new regulatory requirements. Set patterns can be applied to floors, zones or neighborhoods with a single click.
- create a truly digital workplacethat enables people to switch between home and office easily, providing staff with the much-desired flexibility.
- enable a better workplace experience. You gain valuable insights that you can compare against other workspaces by integrating space usage data from different workplace tools. This gives you clarity around what improvements are needed, from design to heating and ventilation. Ultimately, you make smarter space planning decisions.