Customer stories · Technology
Softchoice made hybrid work simple across its organization with shared team schedules.
The Toronto-headquartered technology solutions provider gave its teams the flexibility to choose when and where to work, with shared schedules to make office time easier to coordinate.
The situation
Before Kadence
- A people-first approach to work that predates the pandemic, and a view that the office had to be more than somewhere to sit: a space that supports innovation, creativity and collaboration
- A hybrid strategy built on giving teams the autonomy to choose when and where they work
- A move to hybrid that changed what teams needed from the office, taken as the moment to re-evaluate processes and technology
- Ease of use for everyone across the organization as a condition of whatever was chosen
What changed
With Kadence
- Team schedules shared, so everyone can see when teammates are going in and plan the work week around it
- Autonomy for teams over when and where they work, with the tools to make office time count
- A rollout the workplace team could run with confidence across the whole organization, because the platform needed little explanation
Team schedules across the organization
With the move to hybrid work, leaders at Softchoice knew their people’s needs were changing and that the office would have to follow. Rather than set rules, they gave teams the autonomy to decide when and where to work, and the means to coordinate it. With team coordination in Kadence, everyone can see their team’s schedules and know when teammates are going into the office, so the work week is planned around the days people will be together. Softchoice reports a better employee experience and higher engagement as a result, and employees say it has put them in touch with colleagues they would not otherwise have met.
Chosen for ease of use
The other condition was that the system had to work for every kind of employee across the organization. When Softchoice evaluated hybrid working platforms, the ease of rolling out Kadence stood out, and gave the workplace team confidence that the entire staff would be able to use it without difficulty.
“Kadence is a critical layer between people and place, it’s the tool that supports and simplifies our spaces to bring our people together.”
More stories
Next step
See what Kadence would do with your floors.
Thirty minutes with a workplace strategist. Bring a floor you are unsure about.