Customer stories · Manufacturing
Axalta moved into an office half the size and made all of it bookable.
A global coatings manufacturer halved its office footprint and used Kadence to allocate desks, rooms and private offices fairly, with 30% fewer booking conflicts.
The situation
Before Kadence
- A move to an office half the size of the previous one, with limited desks, meeting rooms and private offices to allocate fairly across 200+ employees
- Attendance rising as people returned, from two days a week to three, so finding a suitable workspace on busy days was becoming harder
- A booking system that treated private offices and meeting rooms the same, causing frequent conflicts and confusion
- One question for the team to answer: how to make all of the space available to employees at any time
What changed
With Kadence
- Desks, meeting rooms and private offices bookable from one place, so every space in the smaller office is in use
- Private offices and meeting rooms handled as separate space types, which removed the main source of booking conflicts
- Visibility of who is in the office and when, so teams coordinate around the busy days
- Team days on Tuesdays and Thursdays, when meetings are concentrated, with the platform handling the peak demand
Half the space, all of it bookable
Moving to an office half the size meant Axalta had fewer desks, meeting rooms and private offices than people who might want them, and no fair way to share them out. The old system made it worse by treating a private office and a meeting room as the same thing, so the two were regularly booked over each other. Kadence let Axalta make every space bookable and tell the two types apart, which is where the drop in booking conflicts came from. Over the two years since the move, the smaller office has run on the booking system rather than on first come, first served.
Managing the busy days
As people returned, team attendance rose from two days a week to three, and meetings clustered on Tuesdays and Thursdays. Rather than spread demand thinly, Axalta made those its team days and used Kadence to see who was in and when, so the peaks were planned rather than absorbed.
Axalta and Kadence are now working on booking methods that suit the needs of different departments, and on making it easier to reserve particular types of room for particular purposes.
“Kadence has been a game-changer for Axalta over the past two years. When we moved to a smaller office, Kadence stepped in to make sure everything ran smoothly so we were able to make the most of our reduced space.”
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