In workplace operations, move management refers to the planning, coordination, and execution of employee and team relocations across an office or portfolio. Its purpose is to make sure physical moves happen efficiently, with the right systems, spaces, and stakeholders aligned.
Move management is the workplace operations discipline responsible for coordinating employee, team, and departmental relocations within a building or across a portfolio. It brings together space planning, facilities, IT, HR, and communications so moves happen in a controlled and trackable way.
| Stage | What Happens | Who Owns It |
|---|---|---|
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1. Assessment
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Analyze utilization data, headcount projections, and lease timelines
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Real estate + finance
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2. Planning
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Design target configurations, assign neighborhoods, schedule move waves
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Workplace ops + department leads
|
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3. Communication
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Notify affected employees with visual floor maps, timelines, and booking instructions
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Internal comms + managers
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4. Coordination
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Trigger IT provisioning, badge access, furniture logistics, signage in parallel
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IT + facilities + security
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5. Execution
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Physical moves, employee check-in, real-time issue resolution
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Workplace ops + logistics
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6. Validation
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Confirm occupancy, update floor plans and stack plans, collect employee feedback
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Workplace ops + HR
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Adequate move management is reactive. It handles the request, completes the relocation, and moves on. Excellent move management is structured and proactive. It connects planning, approvals, communication, and system updates so the move does not create confusion, delays, or bad data elsewhere in the workplace.
Getting someone to a new desk is only the baseline. Strong move management ensures the new space is fully ready to use, with the right access, equipment, booking settings, and team coordination already in place. The quality of that experience shapes how the move is felt internally. A smooth transition builds confidence in the workplace. A messy one creates friction from day one.
Move management was built around more static office layouts. In hybrid workplaces, moves now happen within dynamic seating environments where space is shared, attendance varies by day, and team coordination matters as much as physical location. A successful move is not just about where someone sits. It is about making sure their access, booking settings, and team neighborhood all work together.
Effective move management depends on more than relocation alone. In most cases, the process should include:
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