Implemented flexible desking model with ease
When the RSPB team was searching for an effective flexible desk solution, it was clear that the selected solution needed to be user-friendly, easy to set up to cater for a large, diverse group of employees and volunteers to help the team implement the flexible desking model quickly.
That’s when they turned to Kadence.
“Kadence’s overall package and solution was deemed most suitable from the tender we performed. The team had a very flexible approach with their product development, and was open to developing the product to meet our future needs.”
Using Kadence’s desk booking feature, employees at RSPB have the option to choose where, and how they work when they decide to come to the office. Desks are laid out in color-coded floor plans, employees can easily search and book an available desk (in green) right from the floor plan that looks just like their office. It was easy, interactive for the teams to use. Not only did this help the workplace team manage who was in or out of the office, it also made the whole desk booking implementation painless and quick to adopt.

Forecast demand for desks more accurately
The team at RSPB needed a flexible desk booking tool to not only manage how people used the spaces, but also to prepare for the demand of spaces throughout the week, and months to come. They needed a live office view across all locations, so building admins can get a sense of how desks are being booked and used, who is in and out of the office, which helped manage and forecast the influx of office traffic more accurately.
Kadence’s space usage analytics has allowed the workplace team to make informed decisions about how office spaces are being used, enabling teams to plan intentional, productive time together in the office, and giving them the ability to use data to right size office spaces across different locations in the future.
Using Kadence has helped RSPB accommodate all of their 2,500 employees, without needing to make major changes to their real estate portfolio, saving on costs with flexible desking.

From a facilities management point of view, the flexible admin control functionality within the platform has also allowed the building administrators to make changes and manage different spaces easily across multiple floors and buildings. For example, building admins were able to remotely control which desks are bookable or restricted to use to maintain office capacity.
Navigating the next phase of hybrid work
With the rollout of Kadence, they were able to facilitate the way of working swiftly. Over the last two months, office utilization has been significantly increased with a 98% month-on-month growth in desk bookings as people rediscover the value of being in the office, suggesting people are feeling engaged and excited to return.
