Customer stories · Technology
Wavex reached 4x desk efficiency in its new London HQ and saved over £20,000.
A London technology firm runs 80+ employees on 18 desks, avoided a sensor deployment, and reached 100% adoption through Microsoft Teams within a week.
The situation
Before Kadence
- A move into a new London HQ with 18 desks for 80+ employees, leaving behind the booking tool that came with the previous serviced office
- No infrastructure to coordinate who came in when, and no appetite for sensor hardware or an added admin burden
- A lean team with no capacity for manual onboarding, so whatever went in had to work without training
- Coordinating the desks by hand would have meant tracking no-shows, resolving double bookings and updating plans daily
What changed
With Kadence
- Team scheduling and desk booking inside Microsoft Teams with single sign-on, rolled out in under a week
- Automated check-in and desk release in place of sensors, so a desk that isn’t used is freed up without anyone stepping in
- Daily presence visible to everyone, so employees book next to colleagues and line up their schedules for face time and mentoring
- A different model for each team: some with assigned days and neighborhoods, others coordinating day to day
- Usage expanding to in-app announcements and AI-driven scheduling as the company grows
Rolled out in a week
Wavex’s priority was ease of use. Because Kadence runs inside Microsoft Teams with single sign-on, the rollout was completed in less than a week and adoption was immediate across every department, with no training. Teams book, see who is in and manage changes within the tools they already use. Coordinating 18 desks for 80 people by hand would have needed constant intervention to track no-shows, fix double bookings and update plans. Automated desk release and live visibility removed that work, and employees know the desk they have booked will be there when they arrive.
Being in together
Wavex’s view is that the bigger effect has been cultural. With visibility into who is coming in and where they are sitting, employees began syncing their schedules to get face time with colleagues and mentors, booking next to each other to work on things together. The company reports more peer support, more on-the-job learning and more unplanned conversations than when presence was unpredictable. Some teams now have assigned days and neighborhoods, others coordinate as they go, and as the company grows it is adding in-app announcements and AI-driven scheduling.
“Kadence has improved collaboration across our entire company. It gave us visibility, flexibility, and structure, all without needing hardware or hand-holding.”
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